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The Cloudy Vapor
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Free Shipping On All Orders
Excludes International Orders

Shipping Policy

We ship to the USA and its territories only at this time.

Order Processing Time 

There is a 24-72 hour processing time for all orders regardless of shipping method selected. However, we are working to get your order shipped out as soon as possible.

If you receive a shipping confirmation between Friday and Sunday, please be aware that your package has been packed but may not have left yet. Thank you for your understanding.

Please Note: We do not process orders on Sundays and all major holidays! Your order will continue processing the following business day.

All orders receive free shipping via USPS.

Order Tracking:

While we strive to offer the most expedient and reliable service,  The Cloudy Vapor does not and cannot guarantee transit and delivery times. After placing your order, your tracking number will be sent to the email address specified to your account.

Due to the high volume of packages that USPS receives, please keep in mind that tracking information may not be updated within several days. Tracking information may not be updated until your package has reached your local USPS sort facility, transit location, or post office. While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of The Cloudy Vapor and must be resolved by contacting USPS (see contact information below).

Lost & Undelivered Packages:

Lost or undelivered packages are not the responsibility of The Cloudy Vapor, and any issues arising from packages/shipments not received must be resolved with the postal carrier in use. The Cloudy Vapor strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 24 hours of the last tracking update.

Please note that erroneous and incomplete address submissions inputted by the user will cause delays, returns, and other issues that will impact the successful shipping of your order. The Cloudy Vapor is not responsible for any and all costs associated with erroneous and incorrect address submissions inputted by the user.

USPS® Customer Service
Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

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NOT FOR SALE TO MINORS | Products sold on this site may contain nicotine which is a highly addictive substance. CALIFORNIA PROPOSITION 65 - Warning: This product contains nicotine, a chemical knowns to the state of California to cause birth defects or other reproductive harm. Products sold on this site is intended for adult smokers. You must be of legal smoking age in your territory to purchase products. Please consult your physician before use. E-Juice on our site may contain Propylene Glycol and/or Vegetable Glycerin, Nicotine and Flavorings. Our products may be poisonous if orally ingested. Products sold by The Cloudy Vapor are not smoking cessation products and have not been evaluated by the Food and Drug Administration, nor are they intended to treat, or cure any disease or condition. For their protection, please keep out of reach of children and pets. Read our terms and conditions page before purchasing our products. USE ALL PRODUCTS ON THIS SITE AT YOUR OWN RISK!